Ground Handling

Commercial aviation handling services

Lugano Airport offers the following handling services:

  • Check-in
  • Boarding / disembarking
  • Dedicated passenger services
  • Assistance for reduced mobility passengers (PRM)
  • Assistance for unaccompanied minors
  • Lost & Found
  • Loadcontrol
  • Station control
  • Supervisione
  • Assistance in case of irregularities
  • Telephone information service

On the left hand side you can find the PDF downloadable version of the official tariff manual for the Commercial Aviation.

General aviation handling services

Lugano Airport offers the following services included in the handling tax:

  • Passengers and crew welcoming at a single “welcome point” in the E-Aviation Area (gazebo area
  • VIP shuttle service for passengers directly from the “welcome point” to the aircraft
  • Free access to the VIP Passengers Lounge
  • Free Access to the VIP Crew Lounge
  • Free shuttle service for crew directly from the “welcome point” to the aircraft
  • Baggage Handling
  • Crew briefing, documentation service and assistance for flight planning (meteo, notam, flight plans, etc)
  • Administrative assistance
  • Customs and Immigration assistance
  • Communication and relay of movements
  • Hotel reservation
  • Limousine reservation

Furthermore, the tax includes the assistance for coordinating any other extra handling services. On the left hand side you can find the PDF downloadable version of the official tariff manual for General Aviation.

Extra handling services

Lugano Airport offers several extra handling services and de-icing and anti-icing. On the left hand side you can find and download the complete list of services and the applicable tariffs.